All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.94 % uptime
Today
Box Operational
90 days ago
99.94 % uptime
Today
Platform Operational
90 days ago
99.93 % uptime
Today
Static (CDN) Operational
90 days ago
100.0 % uptime
Today
Synchronizer Operational
Screenshots Operational
AWS Data center Operational
AWS ec2-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
3rd party vendors Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Checkout.js Operational
InfluxDB Cloud ? Operational
90 days ago
100.0 % uptime
Today
Okta - Auth0 Operational
Auth0 Email Delivery Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Email Delivery Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025
API services degraded
Resolved - This incident has been resolved.
Apr 1, 17:59 CEST
Update - We are continuing to monitor for any further issues.
Apr 1, 16:11 CEST
Update - We are continuing to monitor for any further issues.
Apr 1, 16:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 12:03 CEST
Update - We are continuing to investigate this issue.
Apr 1, 12:02 CEST
Investigating - We are currently investigating this issue.
Apr 1, 11:52 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Platform MongoDB update
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 CET
Scheduled - We're upgrading our Platform MongoDB infrastructure to improve stability and performance following recent issues. This upgrade is designed to be seamless, with no expected downtime. All services will remain operational.
Mar 21, 11:36 CET
Mar 24, 2025
Main MongoDB update
Completed - The scheduled maintenance has been completed.
Mar 24, 12:46 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 CET
Scheduled - We're upgrading our Main MongoDB infrastructure to improve stability and performance following recent issues. This upgrade is designed to be seamless, with no expected downtime. All services will remain operational.
Mar 21, 11:35 CET
Mar 23, 2025
[False Positive] Report on outage of the platform service
Resolved - Our team received an alert from the alerting system that Platform system is down which means that potentially all devices are offline. After investigating the team concluded that it was a false positive.
Mar 23, 07:00 CET
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Telemetry MongoDB update
Completed - The scheduled maintenance has been completed.
Mar 21, 11:42 CET
Verifying - The scheduled Telemetry MongoDB upgrade has been successfully completed. Our team is actively monitoring system performance to ensure that everything is running smoothly after upgrade.
Mar 21, 11:21 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 CET
Scheduled - We're upgrading our MongoDB infrastructure to improve stability and performance following recent issues. This upgrade is designed to be seamless, with no expected downtime. All services will remain operational.
Mar 19, 21:15 CET
Mar 20, 2025

No incidents reported.

Mar 19, 2025
Telemetry MongoDB cluster scaling
Completed - We have successfully updated MongoDB telemetry instances, and the changes are now in effect. As expected, CPU load has decreased, and system performance remains stable. All services are operating normally.

Thank you for your patience! 🚀
Mar 19, 22:34 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 CET
Scheduled - We are updating the underlying EC2 instances to improve performance and stability. This change will enhance overall system reliability and efficiency. The update process is designed to be seamless, with no expected downtime.
Mar 19, 21:18 CET
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